Mpesa charges in 2024 now capture the most recent updates of the costs levied for transactions on the Mpesa platform. Mpesa allows users to transfer or store money using their mobile phones.
A Mpesa user, whether an individual customer or business owner who uses the versatile platform to withdraw or send money, pays Mpesa transaction charges when transacting on a mobile phone.
Currently, Safaricom runs Mpesa services across the border in some Eastern and Central African countries. The Mpesa Global service allows customers to access various Mpesa transaction services to people worldwide except in sanctioned countries.
Credits: Safaricom.co.ke
Below Are Revised Mpesa Charges for 2024
Safaricom presents the revised Mpesa charges 2024 in charts capturing tariffs for different services as guided by the amount of money in Kenyan currency transacted.
Current Mpesa Withdrawal Charges
A Mpesa user can access Mpesa money withdrawal services from a Mpesa agent or a bank ATM as an alternative mobile banking solution.
Mpesa charges for withdrawing from a Mpesa agent.
| Minimum | Maximum | Charges |
| 1 | 49 | Not allowed |
| 50 | 100 | 10 |
| 101 | 500 | 27 |
| 501 | 1,000 | 28 |
| 1,001 | 1,500 | 28 |
| 1,501 | 2,500 | 28 |
| 2,501 | 3,500 | 50 |
| 3,501 | 5,000 | 67 |
| 5,001 | 7,500 | 84 |
| 7,501 | 10,000 | 112 |
| 10,001 | 15,000 | 162 |
| 15,001 | 20,000 | 180 |
| 20,001 | 35,000 | 191 |
| 35,001 | 50,000 | 270 |
| 50,001 | 150,000 | 300 |
Mpesa Charges for Bank ATM Withdrawal
| Minimum | Maximum | Mpesa Charges |
| 200 | 2,500 | 34 |
| 2501 | 5,000 | 67 |
| 5,001 | 10,000 | 112 |
| 10,001 | 20,000 | 197 |
Charges for money transfer by Mpesa
Safaricom Mpesa drafts the different Mpesa charges sending money fees in various categories.
(i) Charges for sending money to a registered Mpesa user
Mpesa charges a user the following fees:
- Sending money to another Mpesa user
- Making a payment to a business till
- Transferring money to Pochi La Biashara
| Minimum | Maximum | Charges |
| 1 | 49 | free |
| 50 | 100 | free |
| 101 | 500 | 6 |
| 501 | 1,000 | 12 |
| 1,001 | 1,500 | 22 |
| 1,501 | 2,500 | 32 |
| 2,501 | 3,500 | 51 |
| 3,501 | 5,000 | 55 |
| 5,001 | 7,500 | 75 |
| 7,501 | 10,000 | 87 |
| 10,001 | 15,000 | 97 |
| 15,001 | 20,000 | 102 |
| 20,001 | 35,000 | 105 |
| 35,001 | 50,000 | 105 |
| 50,001 | 150,000 | 105 |
(ii) Charges for sending money to unregistered users
| Minimum | Maximum | Mpesa Charges |
| 1 | 49 | Not allowed |
| 50 | 100 | Not allowed |
| 101 | 500 | 45 |
| 501 | 1,000 | 49 |
| 1,001 | 1,500 | 59 |
| 1,501 | 2,500 | 74 |
| 2,501 | 3,500 | 112 |
| 3,501 | 5,000 | 135 |
| 5,001 | 7,500 | 166 |
| 7,501 | 10,000 | 205 |
| 10,001 | 15,000 | 265 |
| 15,001 | 20,000 | 288 |
| 20,001 | 35,000 | 309 |
Mpesa does not allow unregistered users to transfer money above Kshs 35,000 or below Kshs100.
Free services on Mpesa mobile banking platform
Mpesa does not charge fees for the following:
- Making deposits into a Mpesa account
- Checking cash balances in a Mpesa account
Mpesa Goes International with Mpesa Global Services.
Mpesa Global is a one-of-a-kind money Mpesa service that allows registered Mpesa customers to send money to banks, Western Union branches, and mobile phone numbers in various countries.
Currently, the countries using this option for bank transfers include China, Germany, and UAE.
Mpesa allows transactions with Western Union in all countries except Syria and North Korea. Mpesa has a chart that defines the Mpesa charges in 2024 and amounts in Kenyan Shillings involved in sending money using the Mpesa Global option.
Mpesa Global Charges
| Minimum | Maximum | Charges |
| 101 | 5,000 | 100 |
| 5,001 | 15,000 | 250 |
| 15,001 | 35,000 | 350 |
| 35,001 | 70000 | 500 |
Why Use Mpesa for Mobile Banking
Mpesa has many benefits for all categories of users who utilize its various services.
Security
It is a regulated platform registered and monitored by the Central Bank of Kenya. Such makes it safe as a money-holding service for those seeking a savings option at the click of a button.
Furthermore, if one sends money to the wrong recipient, it is possible to reverse the transaction and get it back. The Pochi La Biashara option ensures safe B2B and C2B transactions.
Convenience
Mpesa agent outlets exist in all parts of the country, even in rural areas. With that, customers can avoid travelling to major towns during specific hours to withdraw, send or receive money through banks. Mpesa provides those services anytime if one can access the Mpesa platform or a Mpesa agent.
Speed
Some bank transactions take hours and even days before the clearance. Successful Mpesa transactions take less time, with most effected immediately.
Versatility
Regarding completing transactions, the Mpesa option allows businesses and individuals to make successful payments to utility providers, which consumers use to pay bills.
There are many options on the C2B and B2B models, including allowing payment of school fees, buying airtime, and paying for subscriber services.
Transactions earn Bonga Points.
Mpesa users registered on the Safaricom customer reward Bonga points program earn points for some Mpesa transactions. They can redeem the points for money to make payments at select stores or to buy airtime and internet bundles.
Short on cash? Try these loan apps that send money directly to your Mpesa account
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Factors Affecting Mpesa Transaction Fees
The data captured in any 2024 Mpesa charges chart proves that customers using the platform have to dig deeper into their pockets.
The revised fees come after the end of the covid-related economic relief package, where the Central Bank of Kenya liaised with mobile money transfer providers to eliminate transaction fees for that period. With the end of the relief period in January 2023, the fees resumed, though at a reduced rate.
Other factors that affect charges for Mpesa mobile money transfer service include:
- The amount of money transacted
- Whether the transaction is local or global
- The nature of transactions, such as between a mobile wallet and a bank account
- Whether the customer is registered with the Safaricom Mpesa service provider
- Guidance on Mpesa tariffs from the Central Bank of Kenya
- Whether the money transfer is to a registered business such as a till number or Pochi la Biashara
How to Get the Most Out of Mpesa Service
Although Mpesa avails its services to mobile phone number owners and bank account holders locally and in various countries, there are ways to leverage the Mpesa service. Such moves save users money and offer them more convenience.
- Register as a Mpesa User
Registering with Safaricom LLC as a Mpesa user will allow customers to enjoy cheaper charges when sending and withdrawing money than an unregistered user.
To register, one should present a valid personal identification document for biodata, such as a National Identity Card or a passport. One should also register in person, and the mobile phone number should be from a registered SIM card.
SIM card registration is a separate procedure that Kenya’s law deems mandatory. That means a person can have a mobile phone number and not be a Mpesa customer. Unregistered people can access some Mpesa services at higher charges than registered Mpesa users.
- Use MySafaricom App
MySafaricom App offers many unique advantages to a Mpesa user. It is only on this app that Mpesa allows money transfers between Mpesa and banks outside Kenya on the Mpesa Global service.
The app also identifies the prospective receiver of funds for the sender to confirm before completing the transfer. For those sending money from a Mpesa account to a business till, a bank account, or another user, the option to confirm the receiver’s identity dramatically reduces the possibility of sending money to the wrong recipient.
Conclusion
Safaricom’s Mpesa money transfer and withdrawal service is a revolutionary move that has shaped mobile and online banking solutions. It is an accessible and secure service. Mpesa enables users to conveniently enjoy personal and business banking options for savings and transactions at affordable Mpesa charges in 2024.
